The payments platform built for commercial property


Re-Leased Pay brings everything owed under the tenancy, rent, outgoings and every other invoice, into one place. Tenants pay by card, bank direct debit (one-off or recurring), Apple Pay or Google Pay, with automatic payments, reminders and failed-payment recovery built in. All reconciled and synced to your accounting system, under one simple platform fee that can be passed on to tenants.

Last updated: September 2026

pay hero 2-2

 

Everything in one place: the complete payments platform

Re-Leased Pay is the service layer between your tenants and their tenancy. Everything they owe, settled in one place, with the reminders, recovery and records around it built in.

Here's what you and your tenants get with the Re-Leased platform...

mobile-banking
Simple payments for tenants

Everything owed under the tenancy in one place, with flexible payment methods. Reminders before anything falls due.

time-machine
Automatic collection

Rent and outgoings automatically collected on schedule. No incorrect payments or chasing tenants after a rent increase.

hold-2-1
Real-time arrears visibility

Arrears visibility in real-time and handled in a workflow, with reminders and failed payment alerts catching problems early.

progress-2-2
Payment controls and full history

You and your tenants have access to full payment history at anytime. One-time and automatic payments update automatically when rent or bills change, with a spend limit set by the tenant.

key-2
Secure by design

Powered by Stripe, with built-in fraud detection and no exposed bank account details. Offering security for both you and your tenants.

online-banking
Faster reconciliation

Each day's payments arrive as one payout that reconciles in bulk in a few clicks, with two-way sync to Xero and QuickBooks

How do online rent payments work with the Re-Leased Pay platform?

Tenants receive invoices via email pay directly online. 

  • Payment methods: Cards, Apple Pay, Google Pay, and bank direct debit (one-off or recurring).

  • Credit card rewards: Tenants can pay rent on Amex, Visa, or Mastercard and earn the points they'd earn on any other business expense.

  • Invoice-linked payments: Each payment ties directly to the original invoice for automatic matching.

  • Tenant Portal integration: Tenants can view balances, pay invoices, and set up recurring payments from any device.

  • Automatic reconciliation: Payments sync to your accounting system (Xero, QuickBooks Online, Sage Intacct, NetSuite) without manual data entry.

RL Pay

How do online rent payments reduce arrears?

Late rent payments create compounding costs -- credit control time, follow-up calls, legal fees, and cash flow gaps. Online rent payments reduce these costs by removing friction from the payment process.

  • Faster payment cycles: Tenants pay from their inbox or phone rather than processing manual bank transfers.

  • Automated reminders: Payment reminders are sent automatically before and after due dates.

  • Real-time arrears visibility: Outstanding balances update in real time across the arrears dashboard, so your team knows exactly who has paid and who has not.

RL Pay-3

Can tenants set up automatic rent payments?

Yes. After paying their first invoice online, tenants can set up automatic payments so future invoices are paid automatically on schedule.

Tenants set up once and rent is never late again, with automatic adjustments if the rent amount changes and the option to cancel any time.

  • One-time setup: Tenants configure automatic payments after their first online payment.

  • Automatic processing: Subsequent invoices are paid on schedule without tenant or property manager intervention.

  • Tenant control: Tenants manage their payment method and schedule through the Tenant Portal or payment portal.

Re-Leased Pay Graphic

How does the Re-Leased Pay platform handle payment reconciliation?

Re-Leased Pay auto-matches incoming payments to invoices using unique references, eliminating manual reconciliation.

Accounting integration: Two-way sync with Xero, QuickBooks Online, Sage Intacct, and NetSuite keeps payment records aligned.

Trust accounting support: Manual upload option for trust accounting workflows where required.

Payments Hub: Centralised dashboard showing all payment activity, matching status, and outstanding balances across your portfolio.

Reconciliation

How secure are online rent payments with Re-Leased Pay?

Re-Leased Pay is powered by Stripe, a payments technology platform processing hundreds of billions in transactions annually for companies including Microsoft, Google, and Amazon.

  • PCI DSS compliance: All payment data is handled by Stripe's PCI Level 1 certified infrastructure.

  • Encryption: Payment details are encrypted in transit and at rest.

  • No card data stored: Re-Leased never stores tenant payment card details directly. Stripe handles all sensitive payment data.

Left Right Animation

How is online rent collection different for commercial property?

 

Most online rent payment platforms are built for residential portfolios with simple monthly rent. Commercial property payments involve additional complexity.

Requirement Residential platforms Re-Leased Pay
Invoice types Fixed monthly rent. Rent, CAM/service charges, outgoings, one-off charges.
Payment reconciliation Basic matching to single rent amount. Auto-matching to specific invoices across multiple charge types.
Accounting integration Simple bookkeeping sync. Two-way integration with Xero, QuickBooks, Sage Intacct, NetSuite.
Arrears management Basic overdue alerts. Integrated arrears dashboard with aging analysis and credit control workflows.
Multi-tenant billing One tenant per unit. Multiple tenants per building with individual lease terms and billing schedules.

Frequently Asked Questions

What are online rent payments?
Online rent payments are electronic payment methods that allow tenants to pay invoices via credit card, bank direct debit or bank transfer through a digital platform. For commercial property, online rent payments replace manual bank transfers and cheque processing with automated, invoice-linked payment workflows.
What payment methods does Re-Leased Pay support?
Re-Leased Pay supports payments via credit and debit card, Apple Pay, Google Pay, and bank direct debit (one-off or recurring). Tenants can pay from emailed invoices or through the Tenant Portal. A single platform fee applies across all methods. Automatic payment setup is available after the first payment.
What does the platform fee cover?

For the platform fee, your tenants get:

  • Everything owed under the tenancy settled in one place
  • Automatic payments that adjust as rent changes, with a spend limit tenants control
  • Reminders before anything is due, plus payment retries so a miss does not become arrears
  • Arrears escalation handled in workflow, and full payment history on demand
  • Options to pay by card, bank direct debit (one-off or recurring), Apple Pay or Google Pay

The same infrastructure makes your side work: payouts reconcile to the right invoices, including where one payment covers several, and you know a tenant has paid before the funds land. 

The platform fee does not need to be absorbed, it can be passed on to the tenant. 

Does Re-Leased Pay integrate with accounting software?
Yes. Re-Leased Pay integrates with Xero, QuickBooks Online, Sage Intacct, and NetSuite through two-way synchronisation. Payments are auto-matched to invoices and synced to your accounting system automatically.
How much does Re-Leased Pay cost?

Re-Leased Pay is available as part of the Re-Leased platform. Platform fees apply to tenants at moment of transaction.

Contact our sales team for specific Re-Leased pricing.

Can tenants set up automatic rent payments?
Yes. After making their first online payment, tenants can configure automatic payments so future invoices are processed automatically on schedule. Tenants manage their payment settings through the Tenant Portal or payment portal.
Is Re-Leased Pay available in all markets?
Re-Leased Pay is available in supported markets through Stripe's global payment infrastructure. Contact the Re-Leased team to confirm availability in your region and supported payment methods.

Trusted global leader in commercial property management software

g2_2025_fall_momentum leader
g2_2025_fall_leader
g2_2025_fall_leader small business
g2_2025_summer_high performer small business
g2_2025_summer_momentum leader
g2_2025_spring_grid leader
g2_2025_spring_momentum leader
g2_2025_spring_high performer small business
casestudy_futurebalance

Case Study

Future Balance leverages technology to separate themselves from the pack

casestudy_activityplex

Case Study

How ActivityPlex used Re-Leased to scale its business

casestudy_CPP

Case Study

CPP uses Re-Leased property management software to save time, money, and increase efficiency

casestudy_sagars

Case Study

Sagars and Pickard Properties work together better using Re-Leased

casestudy_mackersey

Case Study

Mackersey Development: Still a happy customer eight years on

casestudy_stasia

Case Study

Stasia are redefining commercial development in Sydney

casestudy_attune

Case Study

“One of the biggest benefits of using Re-Leased for Attune is just the cost. It’s saved us a huge amount of money.”

casestudy_100market

Case Study

How 100 Market Group used Re-Leased to streamline its business.

Let’s get started!

See Re-Leased in action today.