Allison Collis, Director
Founded in 2017, Modo Property wasn't just another real estate agency—it was a vision of modernity in an industry often bogged down by outdated practices. Allison Collis, Director at Modo Property has played a role in every facet of the business, including sales, leasing, property management, accounting, and marketing. Being a third-generation agent, her commitment, meticulous approach, and impressive results have earned her high praise from landlords.
At Re-Leased we think a-lot about future proofing commercial property management businesses and Modo Property is a prime example of a business that is ahead of the pack.
Allison saw an opportunity to bring a fresh perspective to the commercial sector. "The word 'Modo' itself is Latin for modern," she explains. "And that's what we strive to embody—a commitment to innovation and efficiency." In a recent conversation, Allison shared insights into Modo's journey and the transformative impact of embracing modern property technology.
Reflecting on the early days, Allison recalls the challenges faced, "A lot of our time was spent firefighting. We lacked a system tailored to commercial property management, relying on outdated methods like spreadsheets and manual invoicing."
This reactive approach led to inefficiencies, missed opportunities, and strained client relationships
In 2018, Modo Property implemented Re-Leased which marked a significant operational efficiency boost, with features like automated reminders, outgoings budgeting, and maintenance tracking.
"We sought a system that acted as an assistant, streamlining processes and empowering proactive management."
The Re-Leased Dashboard empowers Modo Property to efficiently access vital information, streamlining the process of evaluating tasks and priorities effortlessly.
Allison highlights the remarkable functionality of the Property Manager App, emphasising its capacity to provide her with instantaneous access to essential information from any location. This capability not only enhances her availability, but also enables her to effortlessly furnish clients with real-time assistance, thereby elevating the quality of service and communication provided by Modo Property.
The adoption of modern property technology brought tangible results.
"We saw a drastic reduction in portfolio issues, from maintenance to arrears."
By leveraging features like interest calculators and the Tenant App, Modo Property fostered better communication and accountability among stakeholders. "Our staff embraced the change," Allison adds. "They found the system intuitive and user-friendly, allowing them to focus on strategic growth initiatives."
"We're always looking to innovate and help our staff to have a good time doing their jobs, systems that can make their lives easier. Staff retention is important."
As Modo Property looks ahead their focus remains on client empowerment and continued innovation. "We're exploring ways to further optimise client access to information," Allison shares. By encouraging owners and tenants to utilise portals and apps, Modo Property aims to foster greater transparency and autonomy.
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