One size does not fit all. Re-Leased has a comprehensive platform designed for your specific business needs. Choose a solution to find out more.
The modern solution for property owners — family offices, investors, REITS and private landlords.
Leading trust accounting and commercial property management for third-party property managers.
Solving property management for those who own or occupy property as commercial tenants.
Designed to provide flexibility for property owners. Connect to your accounting platform of choice — Xero, Sage Intacct, NetSuite, QuickBooks and more.
Modern trust accounting purpose-built for third-party property managers and agencies.
Powerful access to our robust APIs to connect to your mission-critical business apps.
Congratulations to our winners
Re-Leased is pleased to announce a the first property management integration with ERP Oracle NetSuite.
4 September 2024
At Re-Leased, we are excited to introduce our new Property Compliance Hub. Designed to simplify a complex and critical process, this hub ensures that compliance is managed effortlessly and accurately. Compliance errors can lead to significant financial and legal repercussions, and our goal is to make compliance management foolproof and effortless for our customers.
It may be an intimidating evolution to some, but PropTech is here to stay - so much so that Edward Wagoner, CIO for Digital at JLL states that “If you don’t take this seriously, in 5 years we won't take you seriously as you're not going to be around”. Adopting the right PropTech solutions can have incredible benefits for your business as the future becomes more digital for commercial real estate – yet many are put off by change.
UK Commercial Real Estate: A Shift Towards Longer Leases in 2024 The UK commercial real estate market is witnessing a shift towards longer lease agreements across various sectors. In this article, we delve into the key findings of the report, highlighting trends in office, retail, and industrial leasing. Average office lease lengths increase by 27% as tenants commit to longer terms 69% growth in 3-5 year office leases signals a preference for stability Retail lease lengths rebound, up 32% from 2023 Three-year steadiness in industrial lease durations reflects the resilience of the asset class
New Tenant Health Index from Re-Leased reveals that New Zealand’s commercial property sector has returned to robust rent collection levels, marking a full recovery from the pandemic-induced low of 64% in April 2020.
Firmly rooted in our belief that addressing even the smallest inconsistencies and paper cuts in the platform is as vital – if not more so – than focusing on introducing new flashy features in the product, Re-Leased's Customer Love Sprint initiatives sit right at the core of our product thinking.
New Tenant Health Index from Re-Leased reveals that Australia’s commercial property sector has returned to robust rent collection levels, marking a full recovery from the pandemic-induced low of 67% in April and May 2020.
A pre-covid high in rent collection rates, high levels of tenant retention and steady rental growth reveal a return to stability and resilience for the UK’s commercial property occupiers, the Tenant Health Index finds.
With the Covid-19 pandemic accelerating many already growing trends, it’s predicted that paper billing will become obsolete by 2026. Businesses will now, more than ever, be opting in for synchronised and streamlined practices for managing their payment process from start to finish as opposed to using traditional methods. This is particularly important when managing commercial real estate as the easier it is for tenants to pay you with online rent payments, the quicker they do. For property managers and landlords, you’re also significantly reducing the time spent reconciling invoices and chasing arrears. To offer customers a solution that keeps them ahead of the game and able to track payments coming into their business in real-time, we introduced Re-Leased Pay – a secure digital payment solution reducing administration time, at little to no cost to your business and that can be set up within minutes.
In this episode of the Market Lens Podcast, Tom Wallace, CEO of Re-Leased and Laurence Hart from Macquarie Business Bank shed light on the declining length of office leases in Australia, delving into the factors behind this trend and its impact on the market.
Commercial real estate investors, developers and owners are embracing the move towards more efficient and eco-friendly commercial buildings, helped along by growing government mandates globally. Countries like the United Kingdom have been setting the pace when it comes to ESG-focused initiatives and now other countries are starting to follow suit. So how are commercial real estate companies approaching these initiatives?
The commercial real estate industry is experiencing a rapid shift from old ways to new so we’ve decided to uncover and share these stories of innovation in our new podcast series – The ChangeMakers in CRE. We're diving into all corners of CRE from investment decisions and property management, to ESG, business intelligence, the future of cities plus much more.
Coworking is nothing new. In fact, the first ever coworking space was built way back in 2005 but it took a while before really gaining traction. Today, coworking has been deemed a priority for anyone who owns or manages an office building - and it’s making its way to the suburbs.
Since the pandemic, there has been a high demand for improving the quality of all indoor environments, including commercial properties. People are more conscious of the health risks that poor air quality imposes, which has forced commercial landlords to be more proactive in optimizing their buildings. If landlords want to charge premium leases, attract and retain tenants, they can’t sit back and ignore the new demands for the indoor environment.
Australia's Office & Retail Leasing Trends in 2024 Office Lease Lengths Halt their 5-year Decline, Marking Stabilisation Blue-chip Retailers Opt for 10-Year Leases in Prime Locations, While Secondary Markets Favour Short-term Leases Download the full report
New Zealand's Commercial Real Estate Leasing Trends in 2024 Lease Commitments Increase in NZ Commercial Real Estate Market in 2024, Led by Office Sector. Office Average Lease Lengths Rise by 29% Growing Preference for Extended Office Lease Terms 5 to 10-Year Office Leases Increase by 56% Download the full report
By Tom Wallace, CEO of Re-Leased Re-thinking the Management Principles of Commercial Property with AI.
This is Part 2 of our 6 Part Practical AI Guide. Many of our customers come to us with the question - How, where and when should I use AI in my work? We think that the best way to approach this is through frameworks. As an example, here's one we use when considering where AI can best support teams in CRE. Meet the 3 AI Personalities.
This is Part 3 of our 6 Part Practical AI Guide. If you're looking for an AI reference guide, we've outlined our tips for maximizing AI adoption within your CRE business below. However, for those of you interested in learning more, we highly recommend delving deeper into our core foundations.
This is Part 5 of our 6 Part Practical AI Guide. Artificial Intelligence (AI) is revolutionising commercial real estate (CRE), offering unprecedented opportunities for efficiency, cost savings, and data-driven decision-making. However, as with any transformative technology, the adoption of AI in CRE comes with its own set of risks. Landlords, investors, and property managers must be aware of these risks and take proactive steps to mitigate them. We want to provide you with some insight around what we think the key risks are but not just leave you scared to adopt AI, but provide you with ways to mitigate these risks. Let's chat risk!
This is Part 4 of our 6 Part Practical AI Guide. As often as we can, we like to tie our thinking to driving business value for our customers. This approach led us to categorize the areas where we believe AI will have the greatest impact on commercial real estate into three main categories. These categories highlight the types of business value AI can bring to your commercial real estate business.
Transforming Commercial Property Management with AI In the ever-evolving landscape of commercial real estate, staying ahead of the curve is essential. Re-Leased, a pioneer in property management solutions, is taking a monumental leap forward with the introduction of Credia AI. This innovative platform is set to transform how property managers, tenants, and landlords operate, bringing unprecedented efficiency and intelligence to the industry.
This is Part 1 of our 6 Part Practical AI Guide. Many industries, including commercial real estate (CRE), now use Artificial Intelligence (AI). From enhancing property management to transforming investment strategies, AI in commercial real estate is changing the way landlords, investors, and property managers operate. This blog post explores the history, recent progress, and future possibilities of AI in commercial real estate.
In today's competitive commercial real estate landscape, improving the employee experience is crucial to achieving business goals. One often-overlooked asset that can significantly impact this is modern property management software. At Re-Leased our purpose is to power commercial real estate – the backbone of our community – through technology so that the people behind the property thrive. With advancements in cloud-based technology and modern APIs, we can share data seamlessly between different software solutions, tightly embedded, where everything talks to each other. This means our users experience a unified and comprehensive platform. Let's explore how the right software can transform your team's daily operations and enhance overall productivity.
AI is no longer a futuristic concept; it is already becoming a part of our professional and personal lives. Its rapid adoption is an unprecedented development in the tech sphere, and it holds vast potential to augment various industries, including the commercial real estate (CRE) sector.
This year, February seemed like the perfect time for embarking on yet another Customer Love journey. With Valentine’s Day in mind, we set the launch date to the 14th and started working towards a blooming good Customer Love Sprint product release as a way to show our appreciation and gratitude to our customers for their ongoing support.
At the recent PropTech Connect Event in the UK, Sam Howie, Director, Strategic Accounts at Re-Leased, delivered an enlightening presentation that showcased the cutting-edge innovations shaping the future of property management. Here are the key takeaways:
By Samuel Caulton, Re-Leased CFO, first published in UKPA Every so often, the commercial real estate sector witnesses a paradigm shift. In the past, this shift was driven by data and digitisation.
You’re probably here because you just plugged “best alternatives to AppFolio” into Google (or some other search engine) and shuddered at the sheer number of options. On G2 alone, there are 382 property management software solutions. 382! Don’t worry though — we’ve done the legwork for you. In this guide, we’ll cover the pros and cons of the top property management software solutions on the market. But first…
In the brisk-paced world of commercial real estate, adaptation isn't just the key to success – it's the lifeline. Today, let's peel back the curtain on a silent but potent risk: the cost of maintaining the status quo in your property management systems.
Commercial real estate is facing more change now than in the last century, and it needs to start fighting back.
The office market is undergoing a significant transformation, marked by a seismic shift in tenant preferences and strategies. Recent data from Re-Leased reveals a notable decrease in the average length of office leases across the United Kingdom, New Zealand, and Australia, reflecting a shared trend in the commercial property industry. This article will focus on the office market, exploring the factors driving this shift and the implications for landlords and occupiers alike.
As a property manager or landlord, collecting rent from tenants can be a stressful and time-consuming process. But with the rise of technology, modern rent collection has become more streamlined and efficient than ever before.
2023 is already seeing a fundamental shift in the Commercial Real Estate industry as disruptions to the market such as working from home, evolving workforces and ESG regulations become more polished and more accepted by the mainstream. All headwinds are blowing favourably in the direction of PropTech, and it is now time for businesses to embrace this inevitable evolution.
The most reliable way to grow a successful real estate business is to keep all of your properties in top condition and maintain a pool of happy and satisfied tenants. Whether you are an owner or investor managing your own buildings or you manage on behalf of owners, then versatile, user-friendly property management software in can save you time, cut costs, mitigate risk and help you grow your business in 2023.
In the last 12 to 24 months, there has been a significant labor shortage in commercial real estate, much like many other industries. Commercial leaders are finding it difficult to attract the talent they need while also ensuring they retain their best people. In light of this, the topic of people development has become a high priority for the industry.
The retail sector has been one of the hardest hit in CRE in recent years. First, there was the rise of eCommerce as customers flocked to online stores. Then, when a global pandemic forced shops to close their doors, many started to believe the days of physical retail may be numbered. But Rebeca Guzman Vidal never bought into that narrative. Rebeca is the Group Head of Retail Strategy at Chelsfield, a leading international real estate company focused on asset management, development and investment. She is also one of the retail sector’s leading voices and minds helping to shape the new era for the sector.
While the business of commercial and residential property management appears to have many similarities, they are fundamentally different and require a different approach to run successfully, from both a personnel and software perspective. All too often commercial property management is run with residential property personnel, and legacy software systems - a model that is increasingly agreed to be broken. As part of a recent webinar, we spoke with Wendy Thompson, owner of Wendy Who? a highly respected professional property consultancy, and Jason Luckhardt, National Manager of NAI Harcourts, the world’s largest network of owner-operated commercial brokerage firms, on why residential approaches don’t work for commercial properties. Watch the full webinar or read below for key takeaways: Why residential and commercial property managers are not made equal While it may seem like a simple transition, not every residential property manager is made for commercial real estate. And vice versa. At its core, the driving motivations between leasing residential and commercial assets are starkly different. “People don't have the necessity in life to have occupied commercial premises, it's a choice that they make, whereas people have a necessity of a roof over their head. So you start off with two very different bases in terms of property management. ” - Jason Luckhardt. These differing approaches then directly affect the service offering and landlord expectations associated with the role, which of course then flows through to the job description and ultimately the appropriate personality type of successful candidates. The role of a commercial property manager is extremely technical and complex, while a residential property manager is largely concerned with efficiencies around property maintenance and tenant satisfaction, From understanding legislative requirements in every region they work in, to managing tax, completing accurate lease administration, and ensuring all compliance is met by both tenant and landlord, the role is extremely business development focused. Being able to interpret macro and micro level reporting and offer timely advice to landlords is another part of the role and requires a person who thinks critically, and is extremely efficient. Given the difficulty of the role, and the vastness of the responsibilities that fall under it, a key component to the long-term success of the property manager, and therefore the business as a whole, is the need for appropriate available software. The importance of fit-for-purpose commercial real estate software “It's so critical to have good systems to be able to help you manage and simplify complexities so that you can focus on the landlord’s investment and maximizing the income to the agency.” - Wendy Thompson. When it comes to commercial real estate management, good reporting is imperative. Whereas a residential property is bricks and mortar and contains one type of tenant, commercial properties can be much more complicated. A multi-level property may have stacking plans, different business usages, car parking - and unique utilities. In a property such as this the landlord will want to see a detailed breakdown of expenses, track the vacancies, negotiate leases and identify the efficiencies in order to be able to derisk their investment and maximise the value of the asset for the owner. This requires both a level of macro and micro reporting that residential software simply cannot supply. "You need a system that allows you to put data in and analyze it locally to look for efficiencies. That's really where you're going to win business” - Jason Luckhardt The complex nature of the amount of information required to manage a commercial property portfolio effectively is not only a brain tangle but hugely time-consuming. Having a software system in place that is fit for purpose also greatly reduces the amount of admin time property managers spend inputting information and double-checking data. A good software system will automate everyday reminders and critical events, ensuring you are reminded of upcoming activities so that you don’t miss a beat, which in turn frees up time to get on with building your business. “Having a software program that makes it simpler for you at the end of the day is so important.” - Jason Luckhardt Of course, there are many services that are the same in managing residential and commercial properties, and this is why so many businesses persist in using legacy residential software with a few workarounds. But given the many unique challenges that commercial property managers face, this model is the business equivalent of fitting a square peg into a round hole. Check out our latest FREE guide on the ins and outs of making the transition from Residential to Commercial Property Manager and our expert tips like the ones above.
Great branding isn’t the first thing that springs to mind when you think of commercial real estate. For decades, the extent of a ‘brand’ would be a company name (typically a last name or multiple last names) and a bit of colour. But building a memorable brand not only helps you stand out from the (slightly outdated) crowd, it also has a tangible impact on your business.
While co-working spaces have been in play for many years now, the pandemic has shifted the way that we engage with the workplace. The 'Space as a Service' model is quickly growing in popularity among tenants looking for flexibility. On top of this, expectations on landlords are higher than ever to create spaces that will attract people back to the office.
What happens to older commercial buildings that no longer serve the needs of their tenants? They sit vacant for a long time and become underperforming assets in an owner’s portfolio. But these buildings also present opportunities to create a space for today’s tenant and customer needs without starting from scratch.
The customer or tenant experience has been a major talking point across all sectors of commercial real estate recently. As tenants look to move away from 20-year leases to shorter agreements, the onus is on landlords and owners to deliver a service that will keep tenants in their buildings. It’s a trend that has already become popular in the office sector, but Industrials REIT is bringing that focus to the industrial space and finding great success.
Funding will enable the leading cloud-based commercial real estate platform to accelerate its global expansion.
Commercial properties are more than just bricks and mortar, they are lucrative business assets, assets which must always be profitable. To try and guarantee this, commercial landlords have two important goals: to maximise rental income and to safeguard against potential losses.
The question for many landlords and accountants is if I’m currently using QuickBooks Desktop, why should I make the switch to QuickBooks Online? By looking at the key features of QBO vs. QBD, we can help commercial landlords and accountants understand what will work most efficiently in their business.
In a time where most everything is digital, utilizing cloud-based technology to run your business is no longer a want to have, it's a need to have. Commercial property management software enables landlords and property managers to automate leasing, accounting, tenant management, operations, and marketing activities. Taking this approach one step further, a property management system with the right integrations creates an efficient, cloud-based operation that can manage commercial property and accounting in one central location, eliminating human error and duplicate data entry. Xero offers a cloud-based accounting platform that integrates with specific property management solutions to provide financial transparency for owners, investors & all necessary stakeholders while ensuring bookkeeping is completed accurately and promptly. Xero users can view their tenant contacts and financial transactions at all times with a constant flow of information between platforms. Property managers can upload their transactions and sync all their key contacts from any device alleviating the need for accountants to chase down information & allowing for the business to always be financially up to date. In this article, we break down the top property management systems that integrate with Xero.
When shopping around for property management software, you may have found you have many to review. One of the many consideration factors is which accounting tools are available. Most property management platforms offer a simple sync of your income and expenses. However, finding a property management software system that fully integrates with QuickBooks Online can be more challenging than you might think. Eliminating being tied to a PC in the office and double entry by your accounting team are essential features that can be found in the best-integrated systems. In this article, we break down the top 4 property management systems that offer full integrations with Quickbooks Online.
It may seem counterintuitive, but using spreadsheets is one of the most costly ways to run your property management operations. In an increasingly competitive market, your business needs fit for purpose tools and technology adoption needs to be at the forefront of your organisational strategy and operations if you want to continue growing in the 21st century.
In the world of real estate, there are several metrics that can help gauge the health of a real estate investment. In addition to net operating income (“NOI”), understanding cash flow is a key measure allowing owners and managers of real estate to track the health of their property and provide projected returns to their investors.
Before a property is purchased, it is a common industry practice to conduct a thorough due diligence. The same goes for hiring a new team member. Whether it is a market or financial analysis, a series of interviews, tests or background checks, the real estate industry checks, checks, and double-checks.
Commercial property management is more competitive than ever, yet commercial property managers are persisting with legacy residential management software, building in workarounds and force fits. Commercial and residential property managers have many things in common, including:
For most Commercial Property Managers (CPMs), dealing with the far-reaching consequences of COVID-19 is new territory with many being overwhelmed by the daily influx of tenants requesting assistance. Approaching landlords with these requests, documenting and adapting property management systems and processes to make adjustments – while simultaneously maintaining vital communications with all parties – is a huge challenge. So, how do we meet it?
This is a guest post contribution by Gabe Nelson of Living The San Diego Life.
Juliana Bennett is Re-Leased's Product Manager, and she's based in the beautiful Hawkes Bay region in New Zealand.
When it comes to determining the value of your commercial property, one of the most important variables to consider is how much the tenant is willing to pay.
Leasing out commercial spaces brings its own set of unique challenges. To get the most yield out of a commercial property portfolio, landlords need to make sure they have a strategy in place to maximise returns.
Outgoings is a general, industry term used to describe the recovery of money spent from the tenant for expenses that are associated with the day-to-day running (and maintenance) of a commercial property during the term of its lease. Or in other phrasing, outgoings are otherwise referred to as operating expenses – that is ultimately what it costs the landlord to occupy the building.
Commercial property is a complex investment at the best of times. But when disaster strikes, commercial landlords have to deal with the challenges associated with things such as vacant buildings, and from that point on it's a think-quick approach to move forward to reap the rewards of the asset. Vacant buildings pose a multitude of risks and are one of the biggest commercial property insurance challenges that exist, and this continues to force landlords to invest in safeguards to protect their assets.
The WALE (or weighted average lease expiry) is the way to measure the average time period that all leases in a property will expire. It is a crucial metric used in the commercial real estate industry, particularly in property management and investment analysis.
Being aware of how your company is performing is vital for property management. The fragmented nature of the industry means that landlords and property managers cannot afford to let go of the reins.
One of the major headaches our clients ask me to solve for them is the way they bill their outgoings.
By moving away from the old way, property managers are greatly reducing risk.
You have just bought a multi-tenanted commercial property. What are some key metrics to calculate to measure the performance of your portfolio?
Operating expenses (OPEX) has long been one of the most time-consuming aspects of a property manager’s role – made worse by the fact that a property software application has never been able to handle it effectively.
Cloud-based Property Management platform, Re-Leased, has partnered with Fixflo, the UK’s leading repair management software.
