Online Rent Payments for Property Portfolios

Re-Leased Pay is an embedded payments product that lets commercial tenants pay invoices electronically via direct debit, credit card, or bank transfer — with payments automatically tracked, reconciled, and synced with your accounting system.

Last updated: March 2026

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How do online rent payments work with Re-Leased Pay?

Tenants receive invoices via email or the Tenant App and pay directly online.

Payment methods: Direct debit, credit card, and bank transfer options for tenants.
Invoice-linked payments: Each payment ties directly to the original invoice for automatic matching.
Tenant App integration: Tenants can view balances, pay invoices, and set up recurring payments from their mobile device.
Automatic reconciliation: Payments sync to your accounting system (Xero, QuickBooks Online, Sage Intacct, NetSuite) without manual data entry.

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How do online rent payments reduce arrears?

Late rent payments create compounding costs -- credit control time, follow-up calls, legal fees, and cash flow gaps. Online rent payments reduce these costs by removing friction from the payment process.

Faster payment cycles: Tenants pay from their inbox or phone rather than processing manual bank transfers.
Automated reminders: Payment reminders are sent automatically before and after due dates.
Real-time arrears visibility: Outstanding balances update in real time across the arrears dashboard, so your team knows exactly who has paid and who has not.

Can tenants set up recurring rent payments?

Yes. After paying their first invoice online, tenants can set up recurring payments so future invoices are paid automatically on schedule.

One-time setup: Tenants configure recurring payments after their first online payment.
Automatic processing: Subsequent invoices are paid on schedule without tenant or property manager intervention.
Tenant control: Tenants manage their payment method and schedule through the Tenant App or payment portal.

How does Re-Leased Pay handle payment reconciliation?

Body: Re-Leased Pay auto-matches incoming payments to invoices using unique references, eliminating manual reconciliation.

Accounting integration: Two-way sync with Xero, QuickBooks Online, Sage Intacct, and NetSuite keeps payment records aligned.
Trust accounting support: Manual upload option for trust accounting workflows where required.
Payments Hub: Centralized dashboard showing all payment activity, matching status, and outstanding balances across your portfolio.

How secure are online rent payments with Re-Leased Pay?

Re-Leased Pay is powered by Stripe, a payments technology platform processing hundreds of billions in transactions annually for companies including Microsoft, Google, and Amazon.

PCI DSS compliance: All payment data is handled by Stripe's PCI Level 1 certified infrastructure.
Encryption: Payment details are encrypted in transit and at rest.
No card data stored: Re-Leased never stores tenant payment card details directly. Stripe handles all sensitive payment data.

How is online rent collection different for commercial property?

Most online rent payment platforms are built for residential portfolios with simple monthly rent. Commercial property payments involve additional complexity.

Requirement	Residential platforms	Re-Leased Pay
Invoice types	Fixed monthly rent.	Rent, CAM/service charges, outgoings, one-off charges.
Payment reconciliation	Basic matching to single rent amount.	Auto-matching to specific invoices across multiple charge types.
Accounting integration	Simple bookkeeping sync.	Two-way integration with Xero, QuickBooks, Sage Intacct, NetSuite.
Arrears management	Basic overdue alerts.	Integrated arrears dashboard with aging analysis and credit control workflows.
Multi-tenant billing	One tenant per unit.	Multiple tenants per building with individual lease terms and billing schedules.

What are online rent payments?

Online rent payments are electronic payment methods that allow tenants to pay invoices via direct debit, credit card, or bank transfer through a digital platform. For commercial property, online rent payments replace manual bank transfers and cheque processing with automated, invoice-linked payment workflows.

What payment methods does Re-Leased Pay support?

Re-Leased Pay supports direct debit, credit card, and bank transfer payments. Tenants can pay from emailed invoices or through the Tenant App. Recurring payment setup is available after the first payment.

Does Re-Leased Pay integrate with accounting software?

Yes. Re-Leased Pay integrates with Xero, QuickBooks Online, Sage Intacct, and NetSuite through two-way synchronization. Payments are auto-matched to invoices and synced to your accounting system automatically.

How much does Re-Leased Pay cost?

Re-Leased Pay is available as part of the Re-Leased platform. Transaction fees apply based on payment method. Contact the sales team for specific pricing based on your portfolio size and payment volume.

Can tenants set up automatic rent payments?

Yes. After making their first online payment, tenants can configure recurring payments so future invoices are processed automatically on schedule. Tenants manage their payment settings through the Tenant App or payment portal.

Is Re-Leased Pay available in all markets?

Re-Leased Pay is available in supported markets through Stripe's global payment infrastructure. Contact the Re-Leased team to confirm availability in your region and supported payment methods.

Online Rent Payments for Property Portfolios

Re-Leased Pay is an embedded payments product that lets commercial tenants pay invoices electronically via direct debit, credit card, or bank transfer — with payments automatically tracked, reconciled, and synced with your accounting system.

How do online rent payments work with Re-Leased Pay?

How do online rent payments reduce arrears?

Can tenants set up recurring rent payments?

How does Re-Leased Pay handle payment reconciliation?

How secure are online rent payments with Re-Leased Pay?

How is online rent collection different for commercial property?

Frequently Asked Questions

Online Tenant Payments

Arrears and Credit Control

Maintenance and Operations

Tenant and Lease Management

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