iMCommercial and Re-Leased
iMCommercial's Collective Vision for Property Excellence – Powered by Re-Leased
iMCommercial is a boutique commercial property agency based in Townsville, North Queensland, Australia. With a strong focus on delivering tailored solutions across sales, leasing, and asset management, the agency is built on the philosophy of creating a “collective vision for property.” Their commitment goes beyond transactional outcomes – it’s about partnering with clients through every stage of their investment journey.
Principal Agent Eliza Anderson brings a wealth of experience to the table, having worked with both large global firms and smaller franchises before establishing iMCommercial. With a deep understanding of the industry and a passion for providing genuine, long-term value, Eliza founded the agency to deliver more personal, proactive, and strategic property services.
Early on, Eliza recognised the critical need for the right technology to support her vision. Having previously used both in-house systems and cloud-based but clunky platforms, she was looking for something purpose-built – something that would work specifically for commercial property.
"When I started the agency, I knew I needed a platform that was commercial-focused, cloud-based, and didn’t require re-engineering just to meet our needs."
That’s when she discovered Re-Leased – and hasn’t looked back since.
"Finding Re-Leased was like finding the perfect tool. And it just keeps getting sharper.”
As a full-service agency, operational efficiency is essential to iMCommercial’s ability to provide a high level of service. Since adopting Re-Leased, the time required for management-related tasks has dropped significantly.
“Using Re-Leased, the management side of the business has gone from 35 hours a week to roughly 10 hours. That’s a 70% capacity gain, which we can redirect into value-added activities like leasing, sales, and strategic client support.”
One of Eliza’s favourite features is Bulk Expense Invoice Processing.
"Thanks to its smart invoice-reading technology, I’ve reduced the time spent processing expense invoices from around two minutes per invoice to just 20 seconds. When you’re processing 1,000+ invoices, that adds up fast. It’s been instrumental in helping me run the asset management service more efficiently.”
Data integrity has also been a key focus. While setting up lease details and property information takes time upfront, the benefits are clear.
“Re-Leased is built on the principle of ‘good data in, good data out.’ Once everything is set up accurately, it really does drive itself. And with AI evolving, it’s only going to get more powerful.”
This reliability and transparency also play a major role when pitching to prospective clients.
“When we send out Management Proposals, we explain exactly how we operate – and we show how Re-Leased gives us robust, automated systems that ensure nothing gets missed. We often include sample reports and tenancy schedules, and clients are consistently impressed. They tell us, ‘This is exactly what we need."
The cloud-based nature of Re-Leased is another game changer.
“I can access the entire portfolio on the go. Whether I need a contact’s details, lease information, or need to raise a work order – I can do it from my phone or ipad with ease. The mobile experience is seamless, just like the desktop version.”
With Re-Leased at the core of their operations, iMCommercial continues to set the benchmark for commercial property management in North Queensland.
“Re-Leased truly is the perfect tool to ensure our portfolio is managed smoothly, efficiently, and accurately – allowing us to focus on what we do best: delivering value and building lasting relationships.”
