Re-Leased Privacy Policy

Last updated: 1 April 2026

Re-Leased Software Company Limited (“Re-Leased,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website (http://re-leased.com/), applications, and services that link to this Privacy Policy (collectively, our “Services”). This privacy policy (“Privacy Policy”) explains how we collect, use, and share personal information from or about users of our Services. By using our Services, you agree to the collection, use, disclosure, sharing, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms and Conditions.

When you use or access our Services as a tenant or on behalf or at the direction of a property owner or property manager, we may process the information you provide to us in accordance with separate contractual terms between us and the property manager or property owner. In that context, the property manager or property owner is the data controller, and their privacy policies will apply to the processing of your personal information. Please refer to your property manager or property owner’s privacy policies if you have any questions about their processing of your personal information.

For previous versions of this agreement and associated exhibits please jump over to our Trust Centre.

INFORMATION WE COLLECT

We may collect a variety of personal information from or about you or your devices from various sources, as described below.

A. Information You Provide to Us

Communications. If you contact us directly, we may receive your personal information. For example, when you contact us to learn more about Re-Leased or to request a demo, we will receive your name, email address, phone number, company name, the country in which you are located, and the contents of your message. When we send you emails, we may use embedded pixels or other technologies to track information about your receipt and interaction with our emails, such as whether and when you open them, whether you access any links included in our emails, how long you read our emails, whether you forward our emails and to whom, your Location Information (described below), and your Device Information (described below).

Careers. If you decide to apply for a job with us, you may submit your contact information and your resume online. We will collect the personal information you choose to provide on your resume or application, such as your education and employment experience. You may also apply through a third-party service such as LinkedIn. If you do so, we will collect any information you make available to us via such third-party platforms.

B. Automatically Collected Information

Location Information. When you use our Services, we may receive your general location information (for example, your IP address may indicate your general geographic region).

Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, device manufacturer, and device identifiers.

Usage Information. We may automatically receive information about your interactions with our Services, like the content you view, the information you submit, and the dates and times of your visits.

Information from Cookies and Similar Technologies. We and our third-party partners may collect information about your activities on our Services using cookies and similar technologies (collectively “Cookies”). Our third-party partners may also use Cookies to collect information about your online activities over time and across different services.

You can manage your cookie preferences through your browser settings. For more information on the types of Cookies in use on our Services, please see our Cookie Notice at Re-Leased Cookie Notice.

C. Information We Receive from Third Parties

Third Parties. We may receive additional personal information about you from third parties, such as marketing partners or data providers. We may combine information that we collect from you through our Services with information that we obtain from such third parties.

If you wish to limit the personal information available to us from third-party services, you should visit the privacy settings of your third-party accounts to learn about your options.

HOW WE USE THE INFORMATION WE COLLECT

We use the personal information we collect:

• To operate, maintain, debug, improve, and enhance our Services;

• To understand and analyze how you use our Services and develop new products, services, features, and functionalities;

• To understand and analyze usage patterns;

• To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;

• For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;

• To generate anonymized or aggregated data, which we may process for any lawful purpose;

• To find and prevent fraud, and respond to trust and safety issues that may arise;

• For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and

• For other purposes for which we provide notice at the time the information is collected.

LEGAL BASES FOR PROCESSING EUROPEAN INFORMATION

If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), we only process your personal information when we have a valid “legal basis,” including as set forth below.

Consent. We may process your personal information where you have consented to certain processing of your personal information. For example, we may process your personal information to send you marketing communications or to use Cookies where you have consented to such processing.

Contractual Necessity. We may process your personal information where required to provide you with our Services. For example, we may need to process your personal information to respond to your inquiries or requests.

Compliance with a Legal Obligation. We may process your personal information where we have a legal obligation to do so. For example, we may process your personal information to comply with tax, labor, and accounting obligations.

Legitimate Interests. We may process your personal information where we or a third party have a legitimate interest in processing your personal information. Specifically, we have a legitimate interest in using your personal information for product development and internal analytics purposes, and otherwise to improve the safety, security, and performance of our Services. We only rely on our or a third party’s legitimate interests to process your personal information when these interests are not overridden by your rights and interests.

HOW WE SHARE THE INFORMATION WE COLLECT

Affiliates or Subsidiaries. We may share any information we receive with our affiliates or subsidiaries for any of the purposes described in this Privacy Policy.

Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.

Analytics Partners. We may use analytics services, such as Google Analytics, to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

As Required by Law and Similar Disclosures. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your personal information may occur if you post any objectionable content on or through our Services.

Merger, Sale, or Other Asset Transfers. We may disclose and transfer your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our business or assets.

Consent. We may also disclose information from or about you or your devices with your permission.

YOUR RIGHTS AND CHOICES

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you may continue to receive administrative messages from us.

Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

If you choose not to provide us with information we collect, some features of our Services may not work as intended.

Your European Privacy Rights. If you are located in the EEA or the UK, you may have additional rights described below.

You may request access to the personal information we maintain about you, update, and correct inaccuracies in your personal information, restrict or object to the processing of your personal information, have your personal information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your personal information to another company. In addition, you also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.

You may withdraw any consent you previously provided to us regarding the processing of your personal information at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before you withdrew your consent.

You may exercise these rights by contacting us using the contact details at the end of this Privacy Policy. Before fulfilling your request, we may ask you to provide reasonable information to verify your identity. Please note that there are exceptions and limitations to each of these rights, and that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain personal information for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

Complaints to Data Protection Authorities. You may have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

• New Zealand: https://www.privacy.org.nz/

• Australia: https://www.oaic.gov.au/

• United Kingdom: https://ico.org.uk/

• European Union: https://gdpr.eu/

THIRD PARTIES

Our Services may contain links to other websites, products, or services that we do not own or operate (“Third-Party Services”). We are not responsible for the privacy practices of these Third-Party Services. Please be aware that this Privacy Policy does not apply to your activities on these Third-Party Services or any information you disclose to these Third-Party Services. We encourage you to read the privacy policies of these Third-Party Services.

RETENTION

We retain personal data about you for as long as necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When we process personal information for our own purposes, we determine the retention period taking into account various criteria, such as the type of services provided to you, the nature and length of our relationship with you, possible re-enrollment with our Services, the impact on our Services we provide to you if we delete some information from or about you, and mandatory retention periods provided by law and the statute of limitations.

SECURITY

We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, because no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your personal information.

INTERNATIONAL USERS AND VISITORS

Our Services are hosted in Australia, the United Kingdom, and the United States and intended primarily for visitors located within New Zealand, the United States (“US”), Canada, UK, and Australia. If you choose to use our Services from other regions of the world with laws governing data collection and use that may differ from laws of these countries, then please note that you are transferring your personal information outside of those regions to these countries for storage and processing. We may also transfer your personal data from New Zealand, the US, Canada, UK, and Australia to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Services. By providing any information, including personal information, on or to our Services, you consent to such transfer, storage, and processing.

CHILDREN’S PRIVACY

We do not knowingly collect, maintain, or use personal information from children under 13 years of age (“Minors”), and no parts of our Services are directed to Minors. If you learn that a Minor has provided us with personal information in violation of this Privacy Policy, then you may alert us at support@re-leased.com.

Google API Services Disclosure

Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We do not use Google APIs to develop, improve, or train generalized/non-personalised AI and/or ML models.

We may transfer your Google user emails to a third-party API tool to determine actions that can be taken within Re-Leased in relation to the email. Your Google user data is not stored or used for generalized/non-personalised AI and/or ML models.

CHANGES TO THIS PRIVACY POLICY

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted.

CONTACT INFORMATION

If you have any questions, comments, or concerns about our processing activities, please email us at support@re-leased.com.

If you are located in New Zealand, the data controller of your personal information is Re-Leased Software Company Limited, a New Zealand company, with its registered office at Level 2, 111 Wellesley Street West, Auckland Central, Auckland 1010, New Zealand.

If you are located in the UK, you may also choose to contact our EU/UK representative, Re-Leased Software Company UK Limited, at Level 2, 8-14 Vine Hill, London, England, EC1R 5DX.