Case Study: vOfiz and Re-Leased
vOfiz Runs Smart Property on a Connected ERP-Ready Stack
vOfiz is a business support services provider with a unique focus on helping international companies establish and grow their operations in the U.S. market. Their services extend far beyond company incorporation, they deliver the full suite of back-office functions including accounting, tax management, compliance, payables, receivables, and day-to-day business administration. By acting as a trusted partner, vOfiz enables small businesses and overseas investors to operate confidently and compliantly in the U.S.
Jose Luis Lopez | Founder & CEO, vOfiz
For property investors, vOfiz delivers smart property, a turnkey, end-to-end service designed for passive ownership. Working with realtor and property-management partners, they handle sourcing, acquisition, rehabilitation, leasing, and ongoing management alongside the business administration behind the asset.
Technology sits at the heart of the vOfiz model. The team uses Re-Leased as the central platform their “single version of the truth” and integrates it with Xero for accounting, Re-Leased Pay for digital payments alongside the mobile app suite. This seamless ecosystem gives investors transparency, efficiency, and accuracy across their entire portfolio, while vOfiz handles the complexity behind the scenes.
By combining traditional business support services with modern property and investment management, vOfiz offers a rare end-to-end solution. For global investors, this means entering the U.S. property market with confidence, clarity, and a trusted partner who handles the details so they can focus on growth.
The Challenge: Delivering Confidence and Control to International Property Investors
International property investors face unique challenges when managing rental properties from abroad. They require complete visibility, trustworthy local management, and the confidence that every aspect - financial, operational, and compliance - runs smoothly without hands-on involvement.
Before partnering with Re-Leased, vOfiz relied on traditional accounting software and manual processes, which limited their ability to provide integrated, transparent, and real-time property management for their clients. Information was often scattered across spreadsheets, email, and disconnected systems, creating inefficiencies and limiting trust.
“Our clients are typically international investors who want to invest in U.S. rental properties, but they don’t have the time or proximity to manage them day-to-day. They need confidence, transparency, and a single source of truth.”
vOfiz identified the need for a property management platform that could unify operations, enable collaboration with local property managers, and offer investors real-time access to their portfolio data.
“Our clients are typically international investors who want to invest in U.S. rental properties, but they don’t have the time or proximity to manage them day-to-day. They need confidence, transparency, and a single source of truth.”
The Solution: End-to-End Property Management Powered by Re-Leased
Thanks to Re-Leased’s robust API capabilities, vOfiz can connect their existing custom systems and business software directly into their property management ecosystem. This flexibility allows data from tenant invoices to maintenance requests, contacts, and financial transactions to flow seamlessly between their bespoke tools and Re-Leased.
After evaluating options, vOfiz turned to Re-Leased, drawn by its purpose-built property management features and two-way integration with Xero.
In doing so, vOfiz preserves their internal workflows while taking full advantage of Re-Leased’s central platform as the “single version of the truth.”
Stakeholder Visibility: Landlords, property managers, and tenants each have dedicated Re-Leased apps, enabling seamless communication, real-time updates, and transparent processes.Centralized Administration: vOfiz oversees all operations, from vendor payments and insurance to tax filings, using Re-Leased as the system of record.
Integrated Payments: Re-Leased Pay streamlines rent collection, providing tenants with a simple digital payment option and giving landlords immediate visibility on payment status.
Trust Account Management: All property income and expenses are managed through a trust account, ensuring accurate and timely disbursements to investors.
“Everything runs through Re-Leased. Each party - landlord, property manager, tenant has access to the information they need, when they need it. It’s a single version of the truth.”
At vOfiz, the onboarding experience stood out as a key success factor, giving their team the confidence to get up and running quickly.
“Your onboarding was excellent - you spent the time to ensure every issue was solved, and I even took away ideas we can implement with our own team.”
Elevating Service, Efficiency, and Investor Confidence
Since implementing Re-Leased, vOfiz has transformed its ability to deliver high-value, hands-off property investment services for international clients.
Key outcomes:
Full Transparency and Trust: Investors have real-time visibility into property performance, maintenance, and financials, no matter where they are in the world.
Operational Efficiency: Automated workflows from maintenance requests to rent collection - reduce manual intervention and administrative overhead.
On-Time Payments: Re-Leased Pay has driven a measurable improvement in rent collection timeliness. Late payments are addressed proactively, and all tenants now pay on time.
Seamless Collaboration: Property managers in the field use the Re-Leased mobile app to manage inspections and maintenance, while vOfiz coordinates all financial and administrative aspects centrally.
Scalability: The connected, cloud-based foundation positions vOfiz to scale services, expand marketing, and support growing portfolios with minimal friction.
“Having a single source of truth is critical. It means everyone - our team, the property manager, the landlord can trust the data. This builds confidence and strengthens our client relationships.”
Connected Apps, Automated Workflows, and Digital Payments
Xero Integration
- End-to-End Financial Management: Seamless sync between Re-Leased and Xero ensures accurate, up-to-date accounting - no duplicate data entry required.
Re-Leased Pay
- Digital Rent Collection: Tenants pay via app, reducing delays and eliminating manual bank transfers or checks.
- Automated Reminders: Late payment triggers instant notifications, improving on-time collection rates.
“Re-Leased Pay has made collections effortless. Tenants pay through the portal, funds reconcile to our bank and Xero, and we manage the entire admin from a single system. Landlords get real-time visibility.”
Scaling for Growth and Continuous Improvement
The team is preparing to expand marketing efforts and support a broader range of clients and property types, including commercial and multi-unit portfolios. The scalable, connected approach made possible by Re-Leased ensures that vOfiz can confidently grow its operations while maintaining the high standards of transparency, efficiency, and client satisfaction that set it apart.
Areas for future enhancement include exploring even more efficient invoice upload workflows and leveraging ongoing feedback to shape product development.
“Re-Leased aligns perfectly with our cloud-first philosophy. It’s enabled us to automate, simplify, and deliver a better experience for our clients. And the onboarding support was excellent it set us up for success from day one.”