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Celebrating Our First Property Manager Month: Recognising the Champions of Commercial Property

 |  28 September 2023

We recently launched our first Re-Leased Commercial Property Manager Month with immense enthusiasm to honour the dedicated individuals who drive positive change in the world of commercial property management.

Property managers are the backbone of the industry and play a pivotal role in ensuring the smooth day-to-day operations of properties. They are the driving force delivering better outcomes for businesses, their teams, and tenants.  

Re-Leased Property Manager Month offered the opportunity to shine a spotlight on the incredible individuals who go above and beyond and appreciate them. Their roles, often layered with challenges and opportunities alike, hold the essence of what makes our industry thrive. 

"This initiative recognises all the individuals who play a pivotal role in commercial property management. Reading through the nominations, I was moved by the stories of dedication, hard work, and passion. It's heartwarming to see the positive impact these individuals have on our communities. We wish to recognise their contributions and celebrate the difference they make in bettering their businesses, teams, and tenants.”
Tom Wallace, CEO 

Receiving over 300+ nominations was a testament to the talent and dedication present in our industry. Each submission underscored the outstanding calibre of work and the significant contributions made by these individuals. A hearty congratulations to everyone who participated. 

Congratulations to our winners 

We are thrilled to announce our 2023 Re-Leased Property Manager Month winners.

JoanneWoodJoanne Wood,

Commercial Property Manager Ray White Commercial Bayside, Australia 

Joanne has over 10 years experience in commercial property and maintains a thorough, diligent, and prompt approach to accounting; including the management of enquiries, receipting, reconciliations and following up on outstanding payments. By taking a positive attitude with all clients and tenants, Joanne routinely delivers results, and she's proud to be part of RWC’s ‘Commercial Management Team of the Year 2019/20 and 2020/21.

Nomination extract: 

"With full oversight of the day-to-day operations, billing, contractor accounts, landlord disbursement and trust accounting, providing a faultless service to our approximately 400 property owners, 800 tenants and substantial contractor/supplier network, Jo ensures a seamless accounting process with personalised service. Jo is frequently involved in BETA testing for Re-Leased and continues to drive implementation and improvements of best practice initiatives.

Managing arrears is an unpleasant part of property management but an area that Joanne relishes. Her amenable personality and professional approach to the prevention (and where necessary, recovery) of arrears ensures our portfolio regularly achieves an RWC network low in arrears percentages. Even in difficult circumstances, Jo's commitment to ensuring the best possible result for both tenants and landlords via clear lines of communication has established strong relationships and invariably provides an industry-leading outcome."

LisaLisa von Tunzelman

Property Manager, Mackersy Property, New Zealand 

Lisa oversees several of Mackersy Property's prominent retail investment properties, housing renowned international and national brands like The Warehouse, Countdown, Mitre 10, Bunnings, and Kmart. Her meticulous approach and customer-centric attitude make her adept at effectively navigating the multifaceted world of leasing and property management within the investment portfolio.

Nomination extract:

"Lisa is an exceptional individual who is well rounded in her thought process and her approach to her work and with the clients she interacts with. Lisa manages a large and diverse portfolio of properties, predominantly retail, which is spread from Dargaville to Invercargill.

Lisa has the ability to build strong lasting relationships with both tenants and landlords alike, she is very customer focused and always strives to ensure her clients needs are met. Lisa manages a high portfolio and manages the lease management and tenant and debt management with ease.

Lisa has a love of commercial retail and readily open to learning more about this aspect of the industry. Lisa is very efficient in all aspects relating to leasing and property management."

Donna-UKDonna Sheppard

Property Manager, Fowler Fortescue, United Kingdom 

Donna joined the Fowler Fortescue team in March 2014, initially in a receptionist and office support role but quickly moved across to property management. She progressed into a full time Property Manager in 2015. Donna now manages in excess of 230 properties, which are a mixture of residential, commercial, agricultural and hospitality, as well as assisting with the management of 100 further similarly mixed- use properties. Her expertise in meticulous reporting has propelled the company's growth and advancement, as well as her attention to detail, suburb administration skills and dogged determination to get things right has been of benefit to her fellow Property Managers, the Directors and Accounts Team.

Nomination extract:

“Donna has been key to providing support to all staff at Fowler Fortescue on any query/issue pertaining to Re-Leased. Ensuring all data and information is being recorded in order to produce detailed reports to support the progression of our business. She is known as the "Re-Leased Queen"!

Donna is brilliant and is very thorough and knowledgeable, including more complicated reports and analysis work, giving the whole company invaluable benchmarking information. Dedicated to her role, she  continually looks to improve the teams knowledge and utilisation of the huge potential of the application."

StephanieStephanie Spratt

Property Manager, Factotum Real Estate, United States

Stephanie Spratt has over 10 years of property management industry experience and has been responsible for generating pricing, sales training, creating marketing strategies to increase traffic, managing her sales team while maximizing performance and revenue. Within Factotum Real Estate, Stephanie manages all development related accounting, tenant relations, vendor management, resident retention in addition to office operations and procedures. 

Nomination extract:

"Stephanie goes above and beyond to help. Always on hand to answer calls/emails and fixes problems or answers questions, no matter what time of the day or day of the week it is. I believe she works 24-7. She is always smiling and kind and does an amazing job. Stephanie works tirelessly on her leases and property management duties.

Stephanie demonstrates exceptional skills, knowledge, and expertise in effectively managing properties. Stephanie has worked countless hours and goes above and beyond  in every aspect of her job."

Team appreciation acknowledgement

For receiving the most team nominations:

  • Wellington & Reeves, Australia
  • Salvation Army, New Zealand
  • Boddy & Edwards, United Kingdom

This month has been all about recognising the hard work and dedication of all property managers who make a real difference every day. Thank you for all who took part, and we look forward to the opportunity to bring this recognition event back again next year, bigger and better!


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