The Re-Leased Tenant Portal is a browser-based self-service hub that lets tenants manage their own tenancy, so your team handles exceptions instead of routine queries.
The Re-Leased Tenant Portal is a browser-based self-service hub where tenants manage their own tenancy: viewing lease documents, checking invoices, logging maintenance requests, and uploading compliance documents, all without downloading an app.
For most property teams, tenant communication means a full inbox: rent statement requests, lease copy requests, maintenance chasers, compliance documents arriving by email attachment, if they arrive at all. The Tenant Portal takes that work off your plate.
| Capability | What it does |
|---|---|
| Self-service tenant hub | Tenants view lease documents, check invoices, log maintenance requests, and track progress in one place instead of email chains |
| Compliance document uploads | Tenants upload their own compliance documents directly, with status visible to your team at a glance |
| Branded experience | Apply your logo, colours, and domain, and adapt terminology (occupiers, levies, service charges) to match how your business speaks |
Self-service portals aren't a nice-to-have. Independent research from GetApp found that the large majority of property management software users rate a tenant portal as an important or highly important feature.
Every routine query a tenant resolves themselves is time your team gets back. Instead of sending rent statements and lease copies on request, your people focus on the work that actually needs them: negotiations, renewals, relationships, and the exceptions that genuinely require judgement. That's how you grow a portfolio without growing the admin behind it.
It also takes risk off the table. When compliance documents live in one hub with visible status, you're audit-ready by default rather than reconstructing a paper trail under pressure. And because the portal runs in any browser, it works for commercial tenants on shared or company-managed devices who won't install another app.
The Tenant Portal isn't a bolt-on. It runs on the same Re-Leased platform that manages your leases, finances, and compliance, so what tenants see is always drawn from the same source of truth your team works from. One platform, one record, no double handling.
The Tenant Portal is included in Re-Leased plans, with no per-tenant fees.
Ready to see it in action? Talk to Sales and we'll show you the Tenant Portal live.