Reflecting on a Defining Year for Real Estate

As 2025 comes to a close, we’ve taken a moment to reflect - not just on what changed this year, but on the people who helped shape it.

This was the year AI truly took root in commercial real estate. Work that once felt repetitive and immovable finally started to shift. Automation moved from a future ambition to part of everyday operations - reducing the manual, repetitive tasks that too often pull property people away from the meaningful work. For many teams, it reignited a sense of focus, impact, and even enjoyment in the role again.

Through all of this transformation, one thing hasn’t changed: real estate is, and will always be, a human industry.

It’s been our privilege to support the people behind the portfolios, the teams who keep buildings running, tenants supported, finances accurate, and communities thriving.

And as fast as this year moved, we know the real opportunity lies in what’s still ahead. We’re excited for what’s to come in 2026 and remain committed to supporting property people throughout this AI and operational transformation journey.

So before the year winds down, we want to pause, recognise your progress, and celebrate the journey we shared. Join us as we look back at what we achieved together in 2025.

2025 Milestones & Highlights 

Connecting with Our Community

This year reinforced something we’ve always believed: the best ideas come from being in the room with property people.

Thank you for joining us across:

• Re-Leased Roadshows, in nine cities across the United Kingdom, Australia, and New Zealand.
• Level Up Live in London and Auckland, exploring leadership, AI, and the future of commercial real estate.
• 20+ industry events worldwide, where we listened, learned, and shaped ideas alongside you.

The conversations, challenges, and insights you shared at these events directly influenced what we built this year and what we’re building next.

In 2026, we’ll be creating even more moments for our customers and the industry to come together.

A New Look to Match the Next Chapter

This year, we unveiled a refreshed Re-Leased brand - a clearer, more confident identity that reflects where the industry is heading and the role we’re committed to playing in it.

The rebrand isn’t just a new colour palette or logo, it’s a signal of progress and a shared step forward for the customers and community we serve, and something our own teams can feel proud of.

You will have noticed:

• A bolder, more modern visual identity designed to reflect the sophistication and scale of today’s property teams.
• A new logo embracing the hyphen as a symbol of momentum and growth - a nod to levelling up the property management industry.

Evolving Credia: AI That Works the Way Property People Work

2025 was the year AI stopped being a buzzword and started becoming part of everyday operations. As Credia evolved, property teams gained new AI-powered capabilities to work smarter and reduce manual effort:

• Extract documents faster and more accurate.
• Advise by answering questions in plain language using context from your leases, helping find answers in seconds
• Action tasks automatically, with repetitive work completed on your behalf, with your approval

It’s been inspiring to watch property team embrace AI not as novelty, but as a genuine transformation to running a more modern and efficient real estate business. 

A Smarter, More Connected Platform

Your feedback shaped some of our most impactful improvements this year across finance, operations, automation, reporting, and integrations.

Highlights include:

• Deeper functionality across integrations with NetSuite, Xero, and Microsoft Dynamics 365 Business Central.
• More intuitive workflows like rent reviews, compliance, reporting, budgeting, and calendar navigation.
• Improvements to Re-Leased Pay and reconciliation flows.
• Enhancements driven by Customer Love Sprint feedback, ensuring the product continues improving in ways that matter to you.

We’ll be continuing this momentum with significant platform improvements in 2026 - many of which you helped define.

Insight That Moves the Industry Forward

Helping teams make informed decisions continued to be a core priority - with new research and learning tools released throughout the year.

This year, we published three new Market Lens Reports:

• Landlord Commercial Real Estate Sentiment Report - An overview of landlord sentiment, highlighting confidence levels, investment intent, and the trends influencing commercial property decisions.
• Lease Length Report - An examination of renewal patterns, changing leasing behaviour, and how contract terms are shifting across markets and sectors
• Tenant Health Index - An analysis of arrears, payment trends, resilience indicators, and signals of financial strength and vulnerability across tenant groups

→See this year’s Market Lens Reports

We also introduced The Re-Leased Playbook - offering a benchmark for modern property operations across five core pillars: property operations, lease & tenant management, stakeholder operations, financial operations, and compliance & governance.

Recognised for Excellence

This year, we were proud to be acknowledged by industry leaders and the community:

• NetSuite Partner of the Year — SuiteCloud Whole Product
• Multiple new G2 recognition badges, including Leader, Momentum Leader, and High Performer, powered by customer reviews
• Included in Xero’s Developer Growth Program and recognised as a Featured App.
• Named on Deloitte’s Fast 50 Master of Growth Index 

Recognition like this reflects shared progress - and we’re grateful for your trust.

Looking Ahead to 2026

Thank you for being part of another milestone year. Your feedback, partnership, and ambition continue to shape the future of our platform and the industry.

In 2026, you can expect:

• Deeper AI automation across workflows
• More ways to connect finance and operations
• A more unified experience across the entire Re-Leased ecosystem
• Tools that help your team work smarter, with less risk and more clarity

From all of us at Re-Leased, we wish you a safe and restorative end to 2025 — and a successful year ahead.

Here’s to continuing to level up commercial real estate together.

With appreciation,

The Re-Leased Team 🎄✨