Service Charge Budgeting Software For Property Businesses in UK

Re-Leased Service Charge Budgeting is built for UK commercial property businesses managing the full service charge cycle — budget preparation, tenant apportionment, real-time tracking, and year-end reconciliation — without spreadsheets and in line with RICS requirements.

Last updated: June 2026

Budgets

Develop your service charge budgets without spreadsheets and headaches.

  • Quickly establish service charge budgets with options to carry over and adjust last year's budgets, or to input future budgets in advance.

  • Automated breakdown of services charges apportioned to multiple tenants by areas or custom percentages.

  • Generates and dispatches invoices to owners and tenants according to key agreed-upon dates.

 

image12

Track service charges all year round, in real time.

  • Run and review budget vs actuals reports throughout the year and do it without having to go to your accounts team. 
  • Auto-match actual service charges with using account allocations from any accounting software or directly in Re-Leased.
  • Provides easy-to-understand expense reporting to owners and tenants.
Budget vs Actuals_Screen

Service charge reconciliations done in minutes, not hours. 

Re-Leased's service charge workflows assist you in reviewing expenses and client contributions. After the review, Re-Leased effortlessly creates balancing charges and statements.

You can also reconcile service charge budgets at any point in the year to avoid surprises for landlords and tenants.

 

Reconciliation_Screen

How does Re-Leased support RICS Service Charge Code compliance?

The RICS Service Charges in Commercial Property Professional Statement (effective 2018, with continuing revisions) sets mandatory standards for UK commercial service charge management. Re-Leased Service Charge Budgeting maps directly to the Code's nine mandatory requirements:

RICS requirement Re-Leased capability
All service charge expenditure recoverable in accordance with the lease Lease-driven apportionment; recoveries auto-checked against lease terms
Costs not improperly inflated by financial benefits to the manager Transparent cost-line tracking; auditable supplier invoices
Budgets and reconciliations issued in agreed time frames Automated budget and reconciliation workflows on configurable cycles
Calculation of service charge based on a clear, fair apportionment Multiple apportionment methods (area, usage, tenant class) configurable per cost line
Service charge accounts auditable and audited if lease requires Full audit trail per cost line, ready for external audit
Service charge held in interest-bearing trust account Separate client-money accounting per RICS rules
Disputes resolved in good faith with reasoned justifications Documented allocation logic + tenant-accessible explanations
Operational expenditure managed to ensure value for money Budget-vs-actual reporting + variance analysis
Best practice in budget preparation, reporting, and reconciliation Templated processes consistent across portfolio

For UK property managers and managing agents, the Code is mandatory professional practice -- non-compliance is a regulatory and reputational risk for RICS-regulated firms. Re-Leased's service charge module is purpose-built for the Code.

See it in action

Frequently Asked Questions

What is a service charge in UK commercial property?
A service charge is the cost of running and maintaining the common parts of a multi-tenant commercial building, recovered from tenants according to the lease apportionment. Typical service charge categories: cleaning, security, utilities (common areas), maintenance, insurance, management fees, repairs, lifts, and reception. The RICS Service Charge Code governs how UK service charges are budgeted, billed, and reconciled.
How is service charge calculated in commercial property?
The base formula: tenant share = (tenant's apportionment fraction) x (annual service charge budget). Apportionment methods vary by cost line and lease: most commonly pro-rata by net internal area (NIA), but also by floor area, by usage (e.g., utilities), or by tenant class (e.g., a retail tenant pays a different share than an office tenant in a mixed-use building).
What is RICS service charge reconciliation and when does it happen?
RICS Service Charge reconciliation is the year-end process of comparing actual service charge expenditure against the budget originally billed to tenants and issuing either a top-up invoice (if actuals exceeded budget) or a credit (if actuals were lower). The RICS Code requires reconciliation to be issued within 4 months of year-end -- best practice is 60-90 days.
What does Re-Leased Service Charge Budgeting cost?
Re-Leased pricing is quote-based, configured to portfolio size, lease count, and modules required. UK service charge management is included in the core Re-Leased platform; advanced reconciliation workflows and Credia AI add-ons are available at additional tier.
Can Re-Leased handle per-tenant apportionment within a single building budget?
Yes. Re-Leased supports per-tenancy apportionment within a single building budget -- so a multi-tenant building with mixed residential, commercial, and condo occupancy can run a unified service charge budget with different apportionment per tenant. This is a frequent edge case for HNWI landlords and heritage estates managing mixed-use properties.

Trusted global leader in commercial property management software

g2_2025_fall_momentum leader-1
g2_2025_fall_leader-1
g2_2025_fall_leader small business-1
g2_2025_summer_high performer small business-1
g2_2025_summer_momentum leader-1
g2_2025_spring_grid leader-1
g2_2025_spring_momentum leader-1
g2_2025_spring_high performer small business-1
Re-Leased is a game-changer when it comes to managing our operations. It means we’ll never miss key dates, rent escalations or opportunities to renew with our tenants. We no longer have to spend our time on manual tasks and can focus on making good business decisions. It’s a lot more strategic and growth orientated.
Re-Leased is a game-changer when it comes to managing our operations. It means we’ll never miss key dates, rent escalations or opportunities to renew with our tenants. We no longer have to spend our time on manual tasks and can focus on making good business decisions. It’s a lot more strategic and growth orientated.

Severina Lutaj, Chief Growth Officer

ActivityPlex

We had a fantastic support network when we initially set it up and even now if we have an issue they will come out and help us - the support is incredible.   I recommend Re-Leased because it’s easy, it saves us time and it helps us be as accurate as possible.
We had a fantastic support network when we initially set it up and even now if we have an issue they will come out and help us - the support is incredible. I recommend Re-Leased because it’s easy, it saves us time and it helps us be as accurate as possible.

Nick Healy, Director

Attune Asset Management

When you’re reviewing a tenancy with a tenant, talking about things like when their term renewal is, instead of lugging around a lease document, you can log into Re-Leased and all that information is at your fingertips.
When you’re reviewing a tenancy with a tenant, talking about things like when their term renewal is, instead of lugging around a lease document, you can log into Re-Leased and all that information is at your fingertips.

Annah Kight, Director

Mackersey Development

It’s the only SaaS-based tool out there that operates in the cloud and makes property management accounting and bookkeeping a lot more efficient.
It’s the only SaaS-based tool out there that operates in the cloud and makes property management accounting and bookkeeping a lot more efficient.

Ryan Zysman, Co-Founder

Future Balance

Re-Leased saved us over 35 hours of administration per week — lowering costs and freeing up time for us to focus on growing our business.
Re-Leased saved us over 35 hours of administration per week — lowering costs and freeing up time for us to focus on growing our business.

Matt Fitzgerald, Partner and Head of Property & Asset Management

CPP

Re-Leased was a standout product for me. I knew I needed something that for the next 10 years was going to have the ability to change with me. Everything else I had used in the past was inflexible.
Re-Leased was a standout product for me. I knew I needed something that for the next 10 years was going to have the ability to change with me. Everything else I had used in the past was inflexible.

Allan Satterthwaite, Director

AMS Property

Prior to adopting Re-Leased, property management was costing approximately $600-$1,000 for each property per month. By using Re-Leased Stasia is seeing a 90% saving in property management expenses.
Prior to adopting Re-Leased, property management was costing approximately $600-$1,000 for each property per month. By using Re-Leased Stasia is seeing a 90% saving in property management expenses.

John Frilingos & Matthew Harris, Project Manager and Coordinator

Stasia

It's important when talking with our clients that they know we understand their business. That's why working with industry-specific apps such as Re-Leased adds so much value and builds so much trust for us with them.
It's important when talking with our clients that they know we understand their business. That's why working with industry-specific apps such as Re-Leased adds so much value and builds so much trust for us with them.

Joel Topham, David Walsh, Sarah Powel

Sagars and Pickard Properties

Let’s get started!

Talk with an expert and see Re-Leased in action.