Real Estate Leasing Trends

MARKET LENS

 

Market Lens: Tenant Health Index

The Tenant Health Index is Re-Leased’s annual data benchmark of commercial tenant performance. It tracks how reliably tenants are paying rent, renewing leases, and sustaining rental income - the metrics that define stability in today’s market.

In an environment of elevated debt costs and yield pressure, tenant health has become the foundation of property value.

 

Cash flow is holding strong - but the story varies by sector.


Across the United Kingdom, Australia, and New Zealand, rent collection rates average 95–99%, with retention levels between 75–80%.
Industrial and hospitality are leading the way; office and retail are stabilising but remain mixed.

Latest Global Highlights

Updated November 2025


United Kingdom
UK tenant health remains steady, with 96.5% collection rates supporting dependable cash flow across portfolios. The narrowing 7.3% rent-to-lease variance reveals a market adapting to new leasing conditions while protecting occupancy. Industrial performance stays strong, retail continues to rebalance, and hospitality reflects a more competitive operating environment.

Australia
Australia’s commercial market continues to demonstrate remarkable resilience. Rent collection averages 98.7%, tenant retention 75.02%, and rent retention 83.8%.
Industrial remains the standout, while office and retail are regaining balance as businesses recalibrate.

New Zealand
New Zealand’s tenant health metrics signal a market on stable footing, with collections above 98% and retention strengthening across key sectors.
The 11.5% rent-to-lease variance reflects a market balancing renewal competitiveness with income preservation. Industrial continues to outperform, retail rebounds sharply, and hospitality strengthens as demand normalises.

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Why Tenant Health Matters

Tenant health is one of the foundations of property performance. It drives cash flow, supports valuations, and signals market resilience.

Understanding collection and retention trends helps landlords:

  • Spot early signs of stress or opportunity within their portfolio.

  • Benchmark tenant stability against market averages.

  • Inform leasing, renewal, and investment strategy.

  • Communicate portfolio strength to investors and lenders.

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Frequently Asked Questions

What is tenant health in commercial real estate and why does it matter?

Tenant health refers to the financial strength, payment behaviour, and renewal likelihood of commercial tenants. It is measured using indicators like rent collection, tenant retention, rent retention, and payment timeliness.

It matters because tenant health directly affects cashflow stability, portfolio valuation, occupancy levels, and risk exposure for landlords and investors. Strong tenant health signals predictable income streams, reduced arrears risk, and a more resilient property portfolio.

How are rent collection rates measured in commercial property?

Rent collection rates measure the percentage of rent successfully collected within a defined period, usually a month, quarter, or year.

Formula: Collected Rent ÷ Total Rent Due × 100

High collection rates indicate strong payment discipline, dependable tenants, and low arrears risk one of the most important early signals of market stability.

What is tenant retention and why is it important?

Tenant retention measures the percentage of tenants who choose to renew their lease at expiry.
High retention matters because it reduces vacancy downtime, limits re-leasing costs, maintains income continuity, and strengthens the long-term performance of a commercial property. Retention is one of the best indicators of tenant satisfaction and market confidence.

What is rent retention and how is it different from tenant retention?

Rent retention measures how much rental income is preserved after a lease renewal, compared to the previous lease.
Tenant retention measures whether the tenant stayed.
A property can have high tenant retention but low rent retention if landlords agree to discounted rents or incentives to keep tenants - a key dynamic reflected in markets where pricing power softens.

What is rent-to-lease retention variance and what does it indicate?

Rent-to-lease retention variance measures the gap between rent retention and tenant retention.
A large variance suggests landlords are making bigger pricing concessions to maintain occupancy.
A smaller variance indicates a healthier balance where landlords are retaining tenants and revenue, signalling pricing strength and market stability.

How do tenant health metrics influence commercial property valuation?

Tenant health metrics, especially collection rates, tenant retention, and rent retention are key inputs in assessing net operating income, risk, stability, and forward-looking cashflow. Strong metrics support higher valuations, while weakening retention or collections can signal income risk and pressure on asset values.

How should landlords use tenant health data to reduce risk?

Landlords can use tenant health data to:

  • Identify early signs of payment stress

  • Prioritise renewals for vulnerable sectors

  • Improve lease negotiation strategies

  • Benchmark performance against the market

  • Plan capital allocation and forecasting
    Using real-time tenant health insights reduces arrears risk and supports proactive asset management.

How does economic uncertainty affect tenant health metrics?

Rising interest rates, operating costs, and economic slowdown can impact tenants’ ability to pay rent or commit to renewals.
Common impacts include:

  • Lower rent retention as tenants negotiate concessions

  • Increased turnover in vulnerable sectors (e.g., hospitality)

  • Longer negotiation cycles

  • Stronger performance in resilient sectors like industrial
    Tracking tenant health helps landlords understand how macro conditions translate into operational outcomes.

How does the Re-Leased Tenant Health data compare to traditional market reports and insights?

The data is sourced from live rent-payment records and active lease agreements within Re-Leased and represents a broad cross-section of commercial assets across the United Kingdom, Australia, and New Zealand.

All data has been aggregated and anonymised in accordance with Re-Leased’s Terms and Conditions at the time of publishing. 

Our analysis focuses on collection rates, tenant retention, rent retention, and rent-to-lease variance, examining both absolute performance and year-over-year percentage changes. Particular attention is given to material shifts in payment behaviour and renewal outcomes, offering a view of tenant health that complements and often precedes traditional market indicators.

How is Re-Leased’s Tenant Health Index data collected and analysed?

The Tenant Health Index is built from anonymised, aggregated, commercial property data across Re-Leased’s proprietary data. It includes:

  • Rent collection performance

  • Tenant retention

  • Rent retention

  • Sector-level and regional analysis
    Data is continuously updated and analysed over multi-year periods to reveal trends, risks, and market direction.

How frequently is the market data updated?
It is updated every yearly in November.
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