Arrears

 

 

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By Dulan Perera,
Director of Growth

Updated on 5th February 2026

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Key takeaways

  • Arrears are overdue payments (rent or expenses) that can lead to financial instability for both parties.
  • Typically driven by tenant cash flow issues, poor budgeting, or unresolved lease disputes.
  • Tenants face legal action, eviction, and credit damage, while landlords face disrupted cash flow.
  • Robust screening and automated property management tools are essential for mitigation.
  • Recovery processes (like CRAR in the UK) vary significantly by jurisdiction.

What are arrears in commercial leasing?

Arrears refer to payments that are overdue or behind schedule, such as rent, operating expenses, or other financial obligations outlined in a commercial lease agreement. When a tenant fails to make a payment by the due date specified in the lease, they are considered to be in arrears. Commercial rent arrears can quickly accumulate, leading to significant financial challenges for both tenants and landlords.

Why do arrears occur in commercial leasing?

  • Cash Flow Issues: Market downturns or unexpected expenses.
  • Financial Management: Inadequate budgeting or poor oversight.
  • Lease Disputes: Disagreements over maintenance or terms leading to withheld rent.

Consequences of falling into arrears for tenants

  • Financial Penalties: Late fees and interest charges.
  • Legal & Operational Risks: Default notices, legal action, and potential eviction.
  • Long-term Impact: Damage to credit ratings and business reputation.

Strategies for landlords to manage and mitigate arrears

  • Implement a robust tenant screening process to assess prospective tenants' financial stability and ability to meet lease obligations.
  • Maintain open communication with tenants and address any issues or concerns promptly to prevent arrears from escalating.
  • Offer flexible payment plans or temporary rent deferrals to help tenants navigate short-term financial challenges while ensuring the landlord's cash flow remains stable.

Best practices for tenants to avoid falling into arrears

  • Prioritize rent payments and ensure sufficient funds are allocated to meet lease obligations consistently.
  • Communicate proactively with the landlord if financial difficulties arise, and work together to find mutually beneficial solutions.
  • Seek professional advice from financial advisors or legal counsel to navigate complex lease agreements and understand the implications of non-payment.

How to resolve arrears effectively

  • Encourage open and honest dialogue between tenants and landlords to understand the underlying reasons for non-payment and explore potential remedies.
  • Consider setting up payment plans that allow tenants to catch up on overdue rent over time while still meeting their ongoing lease obligations.
  • Engage in mediation or alternative dispute resolution to find mutually agreeable solutions and avoid costly legal proceedings.

If necessary, landlords may need to pursue legal action, such as issuing default notices or initiating eviction proceedings, to protect their interests and recoup lost income.

How property management solutions help manage arrears

Property management solutions play a crucial role in addressing and mitigating arrears in commercial leasing. Here are some key ways they can help:

  • Automated Rent Collection: Streamlined processes for invoicing and payment collection reduce the risk of late payments and ensure timely reminders are sent to tenants.
  • Financial Reporting: Comprehensive reporting tools provide landlords with insights into cash flow, outstanding payments, and tenant financial health, enabling proactive management.
  • Tenant Communication: Integrated communication platforms facilitate open dialogue between landlords and tenants, allowing for quick resolution of issues that may lead to arrears.
  • Flexible Payment Options: Some property management systems offer features that allow landlords to set up flexible payment plans, making it easier for tenants to manage their obligations without falling into arrears.

By leveraging property management solutions, landlords can enhance their ability to manage arrears effectively, fostering better relationships with tenants and maintaining financial stability.

Frequently Asked Questions

What does “arrears” mean?
“Arrears” means a payment is overdue – for example, a tenant is in arrears if rent due on the 1st hasn’t been paid by the due date.
What does “paid in arrears” mean?
“Paid in arrears” means you pay after a period of service has been provided, not that the payment is late or unpaid.
What happens if a tenant falls into arrears?
  • Late payment fees and interest charges may apply.
  • Continued non-payment can lead to default notices, legal action, and potential eviction.
  • Arrears can negatively impact credit ratings and make future leasing or financing harder to secure.
How can landlords manage and reduce arrears?
  • Use robust tenant screening to confirm financial stability and the ability to meet lease obligations.
  • Maintain clear communication and address issues early to reduce the risk of arrears escalating.
  • Offer structured payment plans or temporary deferrals to support short-term challenges while protecting cash flow.
What can tenants do to avoid falling into arrears?
  • Prioritize rent and maintain a budget that supports consistent on-time payments.
  • Flag financial difficulties early and work with the landlord to agree on a plan.
  • Seek professional advice to understand lease terms and the implications of missed payments.

About the Author

Image from iOS-3Dulan Perera
Director, Growth


Dulan combines strategic technology expertise with deep knowledge of commercial real estate (CRE) to drive meaningful growth across the industry. His focus is on connecting property professionals with insights that matter, spanning compliance, financial operations, property management, stakeholder relationships, and the evolving role of technology and AI. His goal: help real estate businesses scale smarter in a digital-first world.

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